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Frequently Asked Questions
General Information
 
 
 
 
 
 
How often do I receive a bill?

Water bills are sent out twice a year for Residential customers and four times a year for Commercial customers.


How are my water rates figured?

Water rates are based on usage.  The rates are set annually by the Board of Public Works.  Rates were last set on July 12, 2017, where the Board of Public Works voted to adjust the rates at their currrent level, effective July 1, 2017.  

Residential rates:

Less Than 1500 cubic feet $5.36 per 100 cubic feet
1501 - 3000 cubic feet $7.00 per 100 cubic feet
3001 - 8000 cubic feet $8.09 per 100 cubic feet
8001 Plus cubic feet $13.51 per 100 cubic feet

Commercial Rates:

Less Than 750 cubic feet $5.36 per 100 cubic feet
751 - 3000 cubic feet $7.00 per 100 cubic feet
3001 - 10,000 cubic feet $8.09 per 100 cubic feet
10,001 Plus cubic feet $13.51 per 100 cubic feet


What is the Administrative Fee on my Bill?

Each water meter in town is assessed an administrative fee of $60.00 per year.  This fee is designed to offset the administrative costs of running the Water Department, account for the regular maintenance of the Town's water infrastructure, and budget for any necessary upgrades to the water system.


How do I apply for a water abatement?

Please see the Board of Public Works & Department of Public Works
High Water Bills & Water Abatement Guidelines here.  You'll find step-by-step instructions to guide you through the process.


How are irrigation systems regulated in town?

For information regarding irrigation systems, please click here.  You'll find a link to the Town of Wayland's Chapter 191 bylaws regulating irrigations systems, an application for irrigation systems, and an important message from the Wayland Board of Public Works to current and prospective irrigation users.



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Town of Wayland    41 Cochituate Road, Wayland, MA 01778-2614    Tel: (508) 358-7701    FAX: (508) 358-3627
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