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Frequently Asked Questions
Who is eligible for WYFS services?
Counseling services are available to any Wayland school-aged child and his/her family.  In addition, any child who attends school in Wayland but who may reside elsewhere is eligible for counseling services.  Community education and prevention events are generally open to the public.

What do the services cost?
Counseling services provided by department staff are free of charge.  We occasionally contract with outside experts to provide services, for which there may be a fee in order to cover the cost.  Example:  A specialized parent group or a speaker.

How does confidentiality work?
All counseling services are provided by licensed mental health clinicians who adhere to a strict policy of confidentiality.  We will only disclose information about you or your family at your written request, and only to parties designated by you, except in the event of imminent danger to self or others.

How to reach us?
Please call 508 358-4293 for all counseling inquiries.  Our voice mail is confidential.  We check voicemail during business hours.  For program questions, you may also email us.
Kelsey Sanclemente      
 Please remember these emails are not confidential.

Where are you located?
We are located in the Wayland Town Building, 41 Cochituate Rd. Wayland, MA
What if I don't know what I am looking for?
Things people call about include:
- When should I worry?
- Is this behavior normal?
- Substance abuse assessment.
- Help with depression and anxiety.
- Arguments about homework.
- Any question connected to family life and mental health and more.

How do I get started?
Give us a call at 508 358-4293.  We will talk on the phone and set up a consultation appointment if you would like.

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Town of Wayland    41 Cochituate Road, Wayland, MA 01778-2614    Tel: (508) 358-7701    FAX: (508) 358-3627
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