Program Policies
ONLINE REGISTRATION (preferred)
Go to Recreation Registration Page
New Users must register an email address to login. Please be sure to keep your email address updated as most of our communications are sent via email.
CALL
You can also register over the phone by calling the Recreation Office at (508) 358-3660.
VISIT
Recreation Office at Town Building, 2nd floor at 41 Cochituate Road, Wayland, MA 01778
RESIDENTS / NON RESIDENTS
Our programs are supported solely by user fees and residents have priority through advance enrollment periods. Registration is first-come first served. Unless noted programs are available for non-residents.
PAYMENTS
All major credit cards are accepted. Cash & checks made payable to “Town of Wayland.” $25 fee for returned checks.
PROGRAM CONFIRMATION
You will receive an email confirmation/receipt with the details of the program at the email address you provide at the time of registration, it will include locations, dates, times, and other program information. For some programs this may be the only confirmation you receive prior to start date.
FINANCIAL AID
Some programs are able to offer financial assistance or scholarships to qualifying applicants. In many cases the most recent tax forms, and other supporting documentation is required.
AGE POLICY
Children must meet the age requirement for a program by the FIRST DAY of a class. Children must be toilet trained to attend any programs unaccompanied by an adult.
DROP-OFF PROGRAMS
Parents/Guardians of children under 12 years of age participating in our programs are required to accompany their children to and from the location of the program (i.e. pool, art rooms, gymnasium, etc.) and must remain on the premises should they be needed. Should a parent or guardian leave the area of the program, they MUST inform the instructor where they can be found, including contact information. This procedure has been established for the protection and safety of all children within Recreation programs.
TRIAL CLASSES
In most cases, trial classes are not
permitted. It is recommended that you visit and observe the current session if you are unsure if your child will be ready for the next session.
WAITLISTS
Some popular programs will fill to capacity quickly. We will make every effort to expand the program or provide additional programs when applicable. If we are able to move a registrant off a waitlist, we will contact the waitlist in the order in which registrants enrolled. Once contacted, waitlisted registrants typically have a prescribed time frame to respond before offering to the next registrant. We do actively maintain waitlists; our mission is to serve as many participants as possible. You will be contacted when a spot becomes available.
2020 HOLIDAYS/NO PROGRAM DATES
January 1, January 20
February 17
April 10, April 20
May 25
July 4
September 7, September 28
October 12
November 11, November 26, 27
December 25
ABSENCES
Recreation and our vendors are not
responsible for making up classes that are missed due to the participants’ inability to attend due to common illness or schedule conflicts. For summer camps and ski program, please email rec@wayland.ma.us if you will miss a day.
INCLEMENT WEATHER
No programs will be held when Wayland Public Schools are cancelled.. Every effort will be made to notify and reschedule cancellations as soon as possible. It is common for weekly programs to be extended an additional week on the same day and time, check with your instructor. If the full program session is cancelled you will receive a full refund.
MAKE-UP CLASSES
All attempts will be made to reschedule classes that have been cancelled due to inclement weather, instructor absence, or other unforeseen circumstance. Typically a program that meets weekly will extend another week at the same day and time, check with your instructor to confirm. Classes missed due to participant absence for scheduling conflicts or personal reasons cannot be made up.
TOWN BEACH MEMBER CARDS
KEEP YOUR CARDS FROM LAST
SEASON! There is a $5 fee per card for replacement cards. Membership cards can be picked up at the beach after the first day of the season. Renewed memberships can pick up a season sticker at the beach gate upon your first visit. Memberships are non-refundable and non-transferrable.
PHOTO / VIDEO POLICY
The Recreation Department may take, have, use, publish and reproduce photographs and/or video of participants for its record, public relations purposes, recognition, and/or other projects related to the wholesome promotion of its program unless permission is denied in writing.
CANCELLED PROGRAMS
The Recreation Department reserves the right to cancel, reschedule, postpone, relocate, combine or change classes due to low enrollment, facility, personnel or weather issues. You will be notified via email or phone call if your class status is changed, otherwise plan to attend.
LOW ENROLLMENT
Classes that do not meet the minimum enrollment are not the best use of our limited resources, and usually are not very fun for the kids. Classes with low enrollment will be cancelled within 72 hours prior to the scheduled start date, unless other accommodations have been made; and a full refund will be issued.
REFUND POLICY
All refund requests must be in writing (email) to rec@wayland.ma.us in advance of ten (10) business days of the start of the program Registrations are non-transferable. No refunds are given for misconduct. Recreation Department has sole discretion regarding participation. Refunds may take up to ten (10) business days for processing, and are subject to administration fees below.
CANCELLATION FEES
These fees are typical of all Recreation programs and reflect the processing costs associated with managing waitlists and transactions.
Program: $10 per participant per program
Summer Programs: $20 per participant per program
CAMP REFUNDS
REC CAMP NOTE: Refund and withdrawal requests for Summer Adventure, CIT, Wayland Escapes and Beach Buddies must be received in writing (email ok) by June 15.
AFTER JUNE 15 NO REFUNDS FOR CAMPS WILL BE GRANTED.
MEDICAL REFUNDS
A refund will be issued if a participant is unable to attend a class due to an unexpected prolonged illness or injury. This request must be made prior to the end of the program session and may require a doctor’s note. Medical refunds may be prorated for classes missed. Classes missed due to common illness or schedule conflicts cannot be refunded.
INTERESTED IN TEACHING A COURSE?
Our Recreation Department is always looking for fresh new programs, contact us for more info.